Tbajie Privacy Policy — How Your Personal Data Is Collected and Protected

By accessing tbajie.best and using your account, you are considered to have accepted this Privacy Policy. This policy has been written in plain language for users in Bangladesh.

Tbajie respects your privacy. This page is completely transparent about what data we collect, why we collect it, how we use it, and what rights you have. No fine print, no hidden conditions.

Tbajie only collects information that is necessary to provide its services. No excessive or unnecessary data is requested.

What you provide during registration:

• Full name and date of birth (for age verification)
• Mobile Number (for OTP verification and communication)
• Email address (optional — for account recovery)
• Payment method details (bKash/Nagad number — for transaction purposes)

Additional information required during KYC verification:

• Photo of National ID (NID) or Passport
• A selfie or live photo in some cases

Automatically collected while you use the platform:

• IP address & device information (for security purposes)
• Browser type and version
• Logs of which pages you visited and how long you spent on them
• Betting History & Game Activity

Tbajie uses the data it collects for specific purposes only — nothing beyond that. Each use is clearly outlined below:

Tbajie does not sell your personal data — ever. However, limited information may be shared with third parties in certain specific circumstances:

• Payment Providers: The information needed to process transactions with bKash and Nagad is shared with those providers, who safeguard it under their own privacy policies.
• Game Providers: When you play Live Casino games or other titles, the game provider (such as Pragmatic Play) receives session data — but not your personal identity.
• Legal Obligation: tbajie may be legally required to disclose information in response to a court order or a lawful request from a government authority.
• Anti-Fraud System: Limited data may be shared with security partners for fraud detection purposes.

Tbajie.best uses cookies — primarily to keep the website functioning properly and to improve your experience. Cookies are small text files stored in your browser.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain parts of the site to stop working.

Tbajie does not retain your data beyond what is necessary. Each type of data has a defined retention period:

• Account Information: For as long as your account remains active. After account closure, data may be retained for up to 5 years as required by law.
• Transaction Records: Retained for up to 5 years in compliance with anti-money laundering laws.
• KYC Documents: 3 years after account closure.
• Betting History: For as long as your account is active, plus 2 years after closure.
• Cookies & Session Logs: Typically deleted within 30 days to 1 year.

You have several important rights over your personal data at tbajie. Here's how each of them works in practice:

Tbajie is strictly an 18+ platform. We do not knowingly collect data from anyone under the age of 18. If a parent or guardian believes their child has created a tbajie account, please contact us immediately at support@tbajie.best — the account and all associated data will be deleted.

Tbajie operates multiple layers of security to protect your data:

• Transit Encryption: All data is transmitted in encrypted form via HTTPS/TLS 1.3 protocol.
• Encryption at Rest: Sensitive data stored on our servers is protected with AES-256 encryption.
• Access Controls: Only staff members who genuinely need it are granted access to specific information.
• Security Audits: Regular third-party security audits are conducted.
• 24/7 Monitoring: Our automated systems monitor for suspicious activity around the clock.

That said, keep in mind — no online platform can guarantee 100% security. tbajie takes every precaution possible, but you should also do your part: use a strong password and keep 2FA enabled.

Privacy policies are usually long, dry legal documents that nobody wants to read. tbajie doesn't think that's acceptable. If you don't know what's happening with your data, you can't make informed decisions. That's why everything here is explained in plain, straightforward language.

Providing a mobile number when registering with tbajie is mandatory — it is the cornerstone of account security. Without OTP-based verification, anyone could create an account with any email address. Mobile verification ensures that an account belongs to a real person, not a bot or a fraudster.

Many users wonder why so much information is required for KYC. tbajie's KYC process complies with international Anti-Money Laundering (AML) standards. It helps prevent fraud and ensures that no one else can withdraw funds from your account. Once KYC is complete, all future withdrawals are processed much faster.

Tbajie handles payment information with the utmost care. bKash and Nagad numbers are stored in encrypted form within tbajie's systems — not even staff can view them directly. Once a transaction is complete, only the record is retained; the full number is never stored in plain text.

Betting history is retained for several reasons. First, for dispute resolution — if a user believes a bet outcome was incorrect, the records can be reviewed to verify. Second, for responsible gaming purposes — if analysis of your betting patterns suggests excessive activity, tbajie may step in to offer assistance.

Tbajie follows a consent-based approach to marketing communications. During registration, you can choose whether or not to receive promotional messages. You can change this preference at any time. tbajie never sends marketing messages without your permission.

What does tbajie do in the event of a Data Breach? If your information is ever at risk, tbajie will notify affected users via mobile or email within 72 hours and provide guidance on the steps to take. Transparency is our top priority.

If you have any questions about this Privacy Policy or wish to make a request regarding your data, email us directly at support@tbajie.best. Including "Privacy Request" in the subject line will help route your message to the right team faster. tbajie's privacy team will respond within 30 days.